Management Consulting

Management Consulting

Mindmarker Client Success Story

The Client

This client is one of the leading professional services firms in audit, tax, consulting, and financial advisory for organizations spanning every industry. With over 200,000 professionals delivering services in more than 150 countries, this client is known for their selectivity when choosing human resource programs.

The Project Outline

The client came to Mindmarker to reinforce their Management Essentials Learning program by motivating their leaders to continuously develop the new skills obtained during their initial 2-day course.

Reinforcement Objectives »

Their customized reinforcement program focused on three objectives: the stages of contribution, coaching strategies, and communication with executives. The goal of the program was to motivate each learner to continuously work on their personal development.

Reinforcement Content »

The 24-week reinforcement program focused on the different stages of contribution by testing awareness and knowledge of the stages through practical cases and quiz questions.

Reinforcement Timeline »

During the 24 weeks, leaders received Mindmarkers to reinforce their communication skills, transforming their presentations from unprepared to well-prepared. This intensive self-reflection reminder increased their ability to address individual development.


Mindmarker designed a cloud-based program for all leaders who participated in the Management Essentials Learning Program. The reinforcement program focused on the learners’ commitment to daily development. With 11 repeating survey questions spread out over 6 months, the organization gathered insights into how successful coaching from higher management is done, and the positive effect of reinforcement on the participants.

The Results of the Program

By using repeating survey questions, the organization gathered insights into how successful coaching from higher management is done, and the positive effect of reinforcement on the participants. In this reinforcement program, Mindmarker incorporated images from the initial course into 74% of the Mindmarkers. The utilization of this media effectively reduced the amount of reading time, and thus, keep learners engaged. In addition, Mindmarker utilized 13 videos taken from key stakeholders in the Management Essentials Learning Program. These videos detailed the importance of the program, and helped provide self-reflection.


of learners completed all of their Mindmarkers.


of learners engage in regular coaching sessions.


 of learners felt more confident in their leadership skills.

With Mindmarker, behavior change results are 4x greater.

Without training reinforcement, only 21% of learners apply their newfound knowledge, but when training is reinforced with Mindmarker, more than 83% of learners exhibit long-term changes. Mindmarker helps learners change their behaviors and apply what they learned back on the job. See reported findings below:

Leadership effectiveness
increased by


Time spent training
new hires decreased by


Sales volume
increased by


Customer satisfaction
increased by


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